A leading mobile network has taken action after Emma called on the government to scrap call charges to the police non-emergency phone line 101.

Vodafone recently announced it is to scrap the 15 pence per-call charge for customers on its network. The move comes after Emma submitted two Parliamentary Questions calling on the government to take action and scrap the charge.

Commenting on Vodafone’s announcement it is to scrap the charge, Emma said:

“I welcome Vodafone’s announcement that it will scrap the 15 pence charge per-call for the 101 service. I have pressed the government to do this, so it is welcome to see one of the mobile phone networks take action.

“This charge is a tax on the victims of crime. Nobody should have to pay to report a crime to the police. I fully support any move to scrap the charge and will keep on pressing the government to step in and scrap it across all mobile phone networks.

“101 was set up specifically to take non-emergency calls away from 999. People are expected to call the number for updates on their case, talk to a local police officer, and to report crime which isn’t immediately taking place. The NHS 111 service serves a similar purpose in taking demand away from 999 and has no charge, calling 101 should also be free.”